Job Specifics Location: Sandton, Gauteng (Office Based) Employment Type: Permanent | Full-time Working Hours: Monday to Thursday - 08:00 to 16:30 | Friday - 08:00 to 16:00 About the Opportunity A leading South African software company is looking for a Software Support Consultant to join its Customer Success team. This role is ideal for someone who enjoys solving technical problems while delivering outstanding customer service. You'll support clients using business software, investigate technical issues, perform software testing, and work closely with development teams to ensure customers receive the best possible experience. Recent graduates with relevant experience are encouraged to apply. Key Responsibilities Provide first-line technical support to software users. Investigate, troubleshoot and resolve software-related issues. Log and manage support tickets, ensuring timely updates and resolution. Escalate complex technical issues where required. Perform software testing and validate ...