Auckland CBD | Hybrid (3 days in office, 2 days WFH) Join a global SaaS organisation powering customer engagement and loyalty experiences for some of the world's most recognised brands. Talent's client is looking for an experienced Solution Architect to help shape the future of a large-scale customer engagement platform used by hundreds of millions of consumers worldwide. This is a strategic role that sits at the intersection of Product, Engineering, and Architecture, influencing how complex technology decisions are made while helping teams deliver scalable, customer-focused solutions. You'll work across domains including loyalty, rewards, messaging, personalisation, identity, consent, and consumer profiling, partnering closely with senior Product and Engineering leaders to solve meaningful business challenges and guide platform evolution.