Hybrid if based in Toronto or Ottawa. Remote for other locations in Canada.
As a Solution Architect, Customer Platforms, you will translate business objectives into enterprise-grade solutions across our customer-facing platforms. Success in this role is measured by the business outcomes delivered, including improved customer experience, revenue enablement, operational efficiency, and customer trust.
You will serve as a key bridge between business strategy and technical execution, providing architecture leadership for complex initiatives and ensuring solutions align with enterprise architecture principles, governance requirements, and long-term business goals. Working closely with teams across Sales, Customer Success, Support, Marketing, Professional Services, Revenue Operations, and Technology, you will help shape the future of the customer platform ecosystem.