The SAP BDC (Business Data Cloud) Customer Success Manager (CSM) sits under the Data & AI area that helps customers drive meaningful adoption and consumption of SAP BDC across their data management, application and AI projects, positioning BDC as the cloud platform of choice for their business needs. BDC is a SaaS solution that unifies and governs all SAP data while seamlessly connecting with third‑party data, enabling business leaders to make impactful and data‑driven decisions.
SAP BDC CSMs work with the most cutting‑edge and innovative SAP solutions and coach SAP’s most strategic customers towards a successful cloud transformation. The BDC CSM role is also responsible for developing relationships with CXOs and technical decision makers, while supporting business adoption in their assigned accounts to ensure broad consumption of the portfolio both within and across application projects through Technical Advisory.
Responsibilities