Lead the Ancient Cedars Spa as Assistant Spa Manager at the stunning Wickaninnish Inn. Drive excellence in guest care while developing a high-performing team on Vancouver Island.
As the Spa Operations Leader, you will support and implement best practices in service that adhere to AAA, Relais & Châteaux, and Forbes criteria. This role emphasizes leadership and hands-on management within a boutique luxury environment. Your skills will ensure both guest and team satisfaction is consistently met and exceeded.
Key Responsibilities:
• Maintain high standards of guest service and cleanliness
• Engage in proactive team leadership and training
• Assist with HR responsibilities and administrative tasks
• Introduce and manage new spa software solutions
• Monitor and enhance retail sales performance
Requirements:
• Minimum 2 years in luxury spa management
• Strong interpersonal and communication skills
• Ability to multitask in a fast-paced environment
• Knowled...