Greet guests and provide a warm welcome upon their arrival at the spa
Answer phone calls and inquiries in a professional and courteous manner

Manage appointments, cancellations, and rescheduling of spa services

Process payments for spa services and handle cash and credit transactions

Ensure that guest information is accurately entered into the computer system

Maintain cleanliness and organization of reception area and retail displays

Assist in managing inventory and ordering supplies as needed

Coordinate with other spa staff to ensure a smooth operation