Introduction

An Established 5 Star Estateis looking for a dynamic Spa Reservationist to join their Luxury Spa Team.

• Tokai Area, Cape Town.
• Salary - R
• Start Date: Immediately

Duties & Responsibilities

The Spa Reservationist role focuses on creating a seamless, warm, and welcoming booking journey that embodies our purpose of Restoring self through connection. The successful candidate will handle bookings with high accuracy, maximize revenue through upselling, and provide front desk operational support.

• Manage all reservation enquiries via phone, email, and WhatsApp.
• Provide detailed information on treatments, packages, and promotions.
• Upsell spa treatments, packages, and retail products.
• Maintain the booking system for efficient therapist scheduling.
• Coordinate large group bookings with hotel reservation teams.
• Support front desk...