Key Performance Areas of this position include

• Assist the Lodge Manager/Assistant Lodge Manager in the day-to-day management and smooth operation of the spa, ensuring an exceptional guest experience.
• Adhere to established policies, procedures, and industry standards to consistently deliver high-quality treatments and services.
• Stay informed of updates to policies, procedures, and industry best practices.
• Perform daily, weekly, and monthly administrative tasks related to spa operations in accordance with company policies.
• Provide professional guidance to guests on treatments, services, retail products, and spa promotions, demonstrating comprehensive knowledge of all spa offerings.
• Support guest hosting throughout their stay on the property as required.

Minimum Requirements:

• International Diploma in Beauty Therapy (CIDESCO) or equivalent qualification.
• Minimum of 1 year...