Description
Our client is seeking a dedicated Bilingual Spanish Customer Service Representative to join their team. This position is ideal for candidates who excel at communicating effectively in both English and Spanish, offer exceptional customer support, and thrive in a dynamic, fast-paced environment.


Key Responsibilities:

+ Respond promptly and professionally to customer inquiries via phone, email, and chat in both English and Spanish

+ Address and resolve customer issues, ensuring a positive and inclusive customer experience

+ Accurately maintain records of customer interactions and transactions

+ Collaborate with internal teams to resolve customer concerns

+ Assist with order entry, account updates, and providing product or service information

+ Support additional administrative tasks as needed


Requirements

+ 1+ year of customer service experience in a high-volume setting

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