Spanish Interpreter/Operator

San José, San José Province, Costa Rica

Regular FT Salaried

Position- Interpreter

Location: San Jose, Costa Rica

Work location- Hybrid

Work schedule: 6am to 3pm CST & 9am to 6pm CST

The Spanish Interpreter/Operator will have a hybrid role. They will work as operators connecting inbound customer calls to the appropriate interpreter and working setting prescheduled telephonic appointments. They will also be required to perform Interpretation and quality monitoring duties as Interpreters. The split between interpretation and operator support is usually 70% of the time spent on operator duty and the rest of time reserved to interpretation and call monitoring. Interpretation time may increase when call volume on the operator portal allows. This position will need to support U.S. business hours, Monday-Friday.

Work Environment

After completing trai...