Mercier Consultancy MD is excited to invite Spanish-speaking Customer Care professionals to join a prominent Online Banking service provider in Greece. This unique opportunity allows you to work and live in an inspiring environment while delivering exceptional support to Spanish-speaking clients in the financial industry. If you have a passion for customer service and an interest in banking technology, this role is ideal for you.
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Key Responsibilities
Provide high-quality customer support in Spanish through phone, email, and chat for online banking clients
Assist customers with account inquiries, transactions, troubleshooting, and security-related questions
Ensure compliance with banking regulations and maintain the confidentiality of customer information
Collaborate with internal teams to resolve complex issues and improve service...