Mercier Consultancy MD is hiring a Spanish‑Speaking Cybersecurity Customer Agent to join our team in Greece, with a paid relocation package available. This role involves providing expert cybersecurity support to Spanish‑speaking clients, ensuring they receive top‑quality assistance and guidance to protect their digital assets. If you are passionate about cybersecurity and customer service, this opportunity is perfect for you.

Key Responsibilities

• Offer exceptional cybersecurity customer support to Spanish‑speaking clients via phone, email, and chat
• Diagnose, troubleshoot, and resolve security‑related issues efficiently
• Advise customers on cybersecurity best practices and the effective use of security products
• Maintain accurate and detailed records of customer interactions in CRM systems
• Collaborate with internal teams to escape and solve complex cybersecurity challenges
• Keep updated with the latest trends, ...