Job Description:

The System Administration Specialist is responsible for managing critical escalations and providing advanced technical support for OSS infrastructure. This role serves as a technical architect and subject matter expert, leading datacenter operations, disaster recovery planning, and complex system integrations. The ideal candidate will have deep expertise across multiple platforms including Windows, Linux, virtualization, storage, and networking, with the ability to design solutions, troubleshoot complex issues, and provide customer-facing support. This position requires strong technical leadership in planning and implementing enterprise-level infrastructure while managing vendor relationships and maintaining comprehensive technical documentation.

Essential Functions: