Specialist Collections
ALL CVs MUST BE SUBMITTED IN ENGLISH AND CANDIDATE MUST RESIDE IN CIUDAD DEL CARMEN FOR CONSIDERATION.
Overview of Position:
What you will do:
- Managing a Customer Accounts Receivable (AR) portfolio, executing company collections & credit policies accordingly to Customer Segmentation (proactive direct iterations with Customers by phone or mail, send statement of accounts, dunning communications, and restriction notices, monitoring promise to pay and payment plans, etc..) to ensure timely payment of all open AR.
- Use specific Collections tools available as the main support for Collections activities and propose/explore potential new functionalities to enhance and robust process.
- Participate in weekly debt reviews and additional sessions as required to discuss collections strategies.
- Work to resolve internal in scope disputes and escalate queries and issues to appropriate stakeholders when appropriate.
- Careful judgment and analyses o...