🌿 Back to all jobs

🥝 Specialist, Customer Acquisition (English speaker)

Concentrix | Imbi, Malaysia | Posted June 03, 2026

Job Description

Description


  • Key Responsibilities

  • Manage a portfolio of existing B2B clients across multiple product lines (e.g., Mobility, Connectivity, UCaaS/Collaboration, Pay TV & Hospitality, IoT/M2M).
  • Conduct proactive outreach including qualification, needs analysis, and consultative selling to uncover new opportunities within each account.
  • Deliver against monthly and quarterly Order Book (OB) targets and other KPIs, such as NPS, response SLAs, and engagement cadence.
  • Prepare quotations, proposals, and SOP-compliant order submissions with high accuracy and attention to detail.
  • Maintain account plans, track pipeline in CRM tools, and provide timely updates to stakeholders.
  • Collaborate with internal teams (Service Line, Pre-Sales, Operations, Billing, Provisioning) to resolve customer issues and ensure end-to-end service delivery.<...

Apply for This Position

Submit Application