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🥝 Specialist - Insurance Policy Member Maintenance (HK Region)

AIA | Cyberjaya, Malaysia | Posted June 27, 2026

Job Description

FIND YOUR 'BETTER' AT AIA

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About the Role

Process new business, renewals, and change request from group policy holder as per stipulated benchmark and requirements.

1) Core Responsibilities

  • To process member enrolment for all customized policies.

  • This includes member enrolment, termination and change with quality checking.

  • To handle email correspondence between HK processing team and client within stipulated timeline to maintain client management.

  • Ensure meeting personal quality, productivity, turnaround time, and attendance benchmark.

  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.

  • 2) Administrative Procedure Review

  • Assist in reviewing necessary documents and review procedures to enhance controls and effi...

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