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🥝 Specialist, Order Management (6-Month Contract)
ESTÉE LAUDER Companies | Kuala Lumpur, Malaysia | Posted June 26, 2026
Job Description
Responsibilities
Monitor and manage inbound orders for EDI accounts and process manual orders in SAP for non-EDI accountsInclusive of Retail Partner and FSSInclusive of saleable/non-saleableServes as the primary point of contact for field sales, counter, sales planner, commercial, and distribution teams for:Order management validation ShipmentsNew launch and promotional program allocations ELC-owned counter requirementsDoor openingService level details Review open order reports daily (import into spreadsheets to analyze), communicate and recommend decisionsAddress/Investigate and action orders as required with priority to ensure orders are completed timely to ensure shipping schedules are metProactive management with commercial team to alert on out-of-stock situationsAlert commercial team of inventory status including counter inventoryInform commercial team and retailers of Customer purchase order (PO) errors and su...