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🥝 Specialist, Service Management

Pearson | Bangalore, India | Posted May 31, 2026

Job Description

**Job Title: Specialist, Service Management**
**Job Description –** In this role, will be responsible for the daily administration, configuration, and support of our ServiceNow platform, with a specific focus on our HR Service Delivery (HRSD) module. This role aligns with industry titles such as ServiceNow Engineer, ServiceNow System Administrator, ServiceNow HRSD Administrator or HR Systems Administrator (ServiceNow)
**The Role:**
We are seeking a highly motivated and detail-oriented ServiceNow System Administrator to join our team. This role involves a mix of administrative tasks, development of new functionalities, and collaboration with various business stakeholders to ensure the platform effectively supports our HR operations.
**Key Responsibilities:**
System Administration & Maintenance:
+ Facilitate and execute User Acceptance Testing (UAT) and Production Validation for biannual ServiceNow version updates.
+ Perform testing of newly deployed functionalities ...

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