The Specialist I, Workforce Solutions is an integral member of Ricoh North America’s Workforce Solutions organization, supporting a consistent, fair, and compliant employee experience across Canada and the United States. This role is responsible for conducting prompt, objective, and well‑documented workplace investigations involving low‑to‑moderate‑risk employee relations matters, with a focus on early issue resolution and risk mitigation. The Specialist I must demonstrate practical knowledge of workplace complaint investigations, employee relations best practices, and equal employment opportunity principles, and apply policies and procedures in a consistent manner.