Job Expectations:

• Position Type: Experienced - Associate
• Employment Type: Full-Time, Permanent (Direct Hire)
• Work Setup & Location: Fully Onsite - McKinley Hill, Taguig City
• Work Schedule: Weekdays; Night/Rotating Shift
• Industry: BPO (SaaS)

About the Job:

We are looking for a SQL Specialist to join our client's technical support team and provide advanced support for cloud-based SaaS platforms. In this role, you will troubleshoot application issues, analyze backend data using SQL, and assist clients in resolving technical concerns. You will work closely with internal teams and customers to ensure system reliability, deliver excellent support, and maintain a high level of customer satisfaction.

Key Responsibilities:

• Provide technical support for cloud-based SaaS applications and platforms.
• Investigate, troubleshoot, and resolve application a...