DTC & Logistics Tech Lead – Key Skills (Shortlist Criteria)

Functional

• Strong understanding of end-to-end DTC order lifecycle (Order → Fulfillment → Shipping → Returns → Refunds)
• Experience with omnichannel / multi-channel commerce (eCommerce, marketplaces, retail, POS)
• Knowledge of order sourcing & allocation (inventory visibility, routing, OMS/DOM logic)
• Experience with Order-to-Cash (O2C) including pricing, invoicing, and financial flows
• Solid knowledge of warehouse & logistics operations (WMS, DC processes, returns/RRO)
• Understanding of B2B processes (EDI, ASN, bulk fulfillment, retailer compliance)

Technical (Solution & Delivery Focused)

• Strong understanding of OMS/DOM and WMS capabilities and workflows (not coding, but solution-level)
• Experience managing end-to-end solutions across OMS–WMS–TMS–ERP ec...