Location: Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)
Summary
Sr. Associate, Associate Relations. Assist the Principal HR Specialist, may supervise HR Coordinators, manage day‑to‑day operations in Associate Relations to meet standards and achieve goals.
General Responsibilities
- Provides functional support in the assigned sub‑function, including but not limited to:
- Oversees day‑to‑day management of Associate Relations (AR) administration processes.
- Supervises and accounts daily case management including AR‑related cases, inquiries and notifications.
- Liaises with associates on AR related inquiries and ensures that inquiries are responded timely and logged accurately.
- Prepares AR documentation and AR‑related reports for audit, submitted on designated time.
- Analyzes data – case trends, AR‑related monitoring, etc.
- End‑to‑end handling of AR‑related tasks.