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🥝 Sr Customer Care Specialist

Aspen Technology | Pune, India | Posted June 05, 2026

Job Description

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Your Impact

  • Determining the eligibility of academic institutions against the University Program requirements.
  • Reviewing contractual terms and conditions and working with Legal.
  • Managing Salesforce opportunities and processing University Program renewals.
  • Handling incoming requests (phone, e-mail and web) from customers and employees pertaining to customer orders, shipments, product install...
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