Job Description
Perform high end order processing tasks which requires in-depth knowledge and experience for assigned regions using Oracle JD Edwards, SAP SD & MM (ECC & S4HANA) and other applications used by the function Ensures adherence to all internal / external processes with no slippage on transactions taken up for financial impacting processes/actions Solves complex problems, takes fresh opinions using existing solutions, be an active participant of the process calls, share ideas with teams/partners to improve processes Works independently and requires minimal mentorship Optimally collaborate across the team to ensure that mistakes are not repeated by team members Engage in activities to provide enhanced customer experience Ensures adherence to organizational procedures, policies, and systems. Ensures that performance metrics / SLAs are met Enforce to daily turnaround time for orders as per set TAT guidelines...