Job Description

As an Amazon Web Services (AWS) Sr. Customer Solutions Manager, you will be responsible for helping to guide the largest and most complex AWS UK&I customers along their multi‑year journey to the cloud. In this new, highly visible position, you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.

Key Responsibilities

• Guiding large/complex UK&I customers through their cloud adoption journey
• Ensuring cross‑functional AWS team collaboration to deliver customer outcomes
• Serving as a trusted partner, leveraging transformation expertise to shepherd customers
• Driving customer education, governance, and workload migration planning
• Proactively solving customer challenges with new ideas, tools, and GenAI guidance
• Evangelizing AWS services and delivering great customer experiences
• Contributing to the day‑to‑day manageme...