At Coupa, we are at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. We value collaboration, teamwork, transparency, openness, and a shared commitment to excellence. Our work has an integral, measurable impact on clients and the business.
We are seeking a Senior Customer Value Manager to lead a portfolio of customers across different industries and customer segments. In this role, you will be the primary customer‑facing advocate, responsible for developing and driving mutual success plans, engagement strategies, and frameworks for measurable impact. You will use a strong executive presence and a deep understanding of Source‑to‑Pay (or Business Spend Management) to advise customers on how to transform the way they manage BSM, creating immediate value and efficiency.