TheSr. Operational Excellence Consultantwill focus on top-down, cross-functional and may require Onshore-Offshore collaborative initiatives.
Position Responsibilities:
Project / Service Delivery
Responsible for executing the tasks assigned by the project manager which generally entail:
Conducting process discovery & walkthrough sessions for operational and/or support processes Gathering adequate information and data to support the project objectives Validating information and data used for developing project deliverablesIdentifying process and/or performance gaps and opportunities Quantifying impact of process gaps and/or performance misses and continuous improvement opportunitiesDeveloping project deliverables such as process maps, policy, processes and procedures documentation,data analysis, charts, management readout, etc.Supporting the business process owners in deploying the agreed r...