SCOPE OF SERVICES TASKS:

• Perform many critical functions within the Threat Management discipline including staffing 24x7x365 coverage at the City's Security Operations Center (SOC) augmenting FTE shift schedules including days, nights, weekends, and holidays.

• Interface with Cyber Command teams internally, with City agencies, vendors, and information-sharing partners.

• Monitor City networks and security alerts for intrusion, attempted compromise, and anomalous behavior; apply mitigation techniques or escalation factors; correlate threat intelligence across various logs collected by established security controls.

• Produce routine SOC metrics & reporting.

• Maintain situation reports (SITREPS)

• Perform weekly quality control checks.

• Works closely with SOC Director on incident preparation including the continuous development of new SOC playbooks and runbooks.





SKILLS/E...