Job Overview
We are seeking a dynamic and experienced professional to lead our

Technology Infrastructure and Applications Observability Practice . The candidate will oversee a multidisciplinary team across

Operations, Site Reliability Engineering (SRE), Engineering, and Client Engagement , driving excellence in service delivery and leveraging

AI-powered Observability

to enhance performance, resilience, and business value.
The ideal candidate will bring a strong mix of

technical depth ,

strategic thinking , and

executive communication , along with a passion for showcasing the business impact of infrastructure insights through

data storytelling and intelligent dashboards .
Key Responsibilities
Leadership & Strategy
Lead the Observability Practice spanning

infrastructure and application monitoring ,

log & trace analytics ,

AIOps , and

SRE automation .
Develop and d...