**Overview**

As a Staff Customer Experience Professional - Mid Market and Partner, you’ll be part of a Customer Success Strategy team that is focused on disrupting the mid-market segment and promoting our Partner and Accountant ecosystem growth, leading the creation of new experiences that will use the power of our ecosystem of products and expert-based services to drive growth for the business and add value to our customer experience. You will help identify and validate new expert-led experiences and help build new products, with a focus on creating ecosystem wide service experiences for customers and experts as we broadly expand our portfolio for Intuit expert services at large. You will partner with other functions including Marketing, Customer Success, Sales, Expert Network Platform, Product Management, Product Development, Service Design and Data to ensure we deliver the world-class experiences for our customers through deep customer insights and hypothesis-driven experim...