Responsible for leading / helping patients to understand the process of going through Health Screening procedures in Executive Health Screening Centres. Responsible for patient care and performing various tests (ECG/TMX, Blood Drawing, Parameters measurement) for health screening patients, following appropriate protocols and maintain quality customer service
Key accountabilities - Welcome patient upon patient’s arrival at Health Screening centre with friendly attitude, be helpful and attend to patient/ relatives immediately upon their arrival.
- Explain the waiting time based on individual Dr time slot and types of procedure that patient is going for on the day.
- Reassure the patient and relatives to allay anxiety if demonstrated / verbalized by the patient /relatives.
- Answer relevant questions appropriately, seek help from the Senior personal when necessary.
- Run ECG/TMX, Blood Drawing, Parameters measurements for health screening pa...