**Job Description**
**Job summary**
General Motors’ Digital Customer Experience team seeks an experienced and motivated Staff Product Manager - Lead Management (Salesforce CRM) to help us redefine how customer demand is captured, routed, and converted across our brands and dealer network. There has never been a more exciting time to join General Motors, and we would love to hear from you if you are passionate about platform‑driven transformation, enjoy seeing immediate business impact from your work, and want to help build a world with zero crashes, zero emissions, and zero congestion.
The Product Manager will oversee a set of initiatives designed to accelerate change across GM’s Salesforce‑based lead management ecosystem. The product management function develops feature roadmaps informed by business goals, market needs, dealer feedback, and platform constraints to create measurable value for customers, dealers, and the enterprise. In addition, the Product team owns the perfor...