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🥝 Staff Specialist Customer Quality Services/Complaint Management

Infineon Technologies AG | malacca city, Malaysia | Posted June 20, 2026

Job Description

As a Staff Specialist/Analyst in Customer Quality Engineering, you will be joining a collaborative team dedicated to upholding our high standards for innovative electronic solutions. In this fast‑paced and dynamic environment, you will play a vital role in ensuring exceptional product reliability and customer satisfaction.

Your Role

  • Coordinate and support quality tasks related to New Product Introduction and customer inquiries
  • Participate in customer audits and support preparation to ensure compliance with industry standards
  • Build and maintain customer relationships through proactive and clear communication
  • Manage Failure Analysis requests, interpret reports, and relay findings to customers
  • Act as the main interface for customer complaints, providing timely analysis and support
  • Collaborate with internal teams to address technical issues and drive continuous improvement
  • Willingness to travel up to 25% of th...

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