🌿 Back to all jobs

🥝 Staff Technical Support Analyst (Ami Cloud) (Campeche)

Link-Worldwide | san francisco de campeche, Mexico | Posted June 15, 2026

Job Description

Basic Information

Country: Mexico

State: Campeche

Date Published: 21-Mar-2025

Job ID: 44261

Travel: You may occasionally be required to travel for business

Description and Requirements

CareerArc Code CA-OG, LI-OG1, Hybrid: #LI-Hybrid

At BMC trust is not just a word - it's a way of life!

BMC is looking for an innovative customer champion to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent.

Responsibilities
  • Provide customer technical support for BMC AMI Cloud suite of products
  • Communicate with customers and R&D to troubleshoot issues, isolate root cause, and deliver solutions or implement workarounds
  • Manage support requests and customer expectations throughout the support process to ensure customer success and satisfaction
  • Document all relevant details from the initial report of an issue, through troubleshoo...

Apply for This Position

Submit Application