Role Overview

A Store Manager will be responsible for leading and managing all aspects of store operations to deliver excellent customer service, drive sales, and achieve business targets. They will motivate and develop their team, ensure high standards of presentation and compliance, and create a positive and inclusive store environment. Leadership will be key to maximising performance and ensuring the smooth, efficient running of the store.

Key Responsibilities

• Team Leadership: Lead, motivate, and develop the store team to deliver excellent customer service and achieve sales targets.
• Sales Performance: Drive store sales and profitability by monitoring performance, implementing sales initiatives, and maximising opportunities.
• Customer Experience: Ensure a high standard of customer service is consistently provided, handling customer queries and resolving complaints effectively.
• Staff Develo...