Job Summary

As a Studio Manager, you will be responsible for running your home Studio successfully. The main function of this role is to drive revenue and profitability, manage the day‑to‑day operations of the Studio, as well as manage and support the team. You will champion exceptional customer service within the Studio, create a happy working environment for employees and ensure continual financial growth and meeting KPI’s. The candidate must have hands‑on experience with customers and previous experience working within beauty, retail or spa environments. NVQ level 3 beauty is preferred but not required.

Key Duties and Responsibilities

• Ensure all teams KPI targets are consistently met and provide step‑by‑step feedback and coaching tools to teams when targets are not achieved.
• Maintain a strong focus on client loyalty, assess occupancy rates and inspire the team to continually improve occupancy and rebook goals.
• Manage Studio...