A leading retail organization in Cape Town is looking for a Business Process Analyst (Store Operations) to enhance store-level processes across its retail network. This role requires analysing and standardising operational processes to drive efficiency and improve the customer experience. Candidates should hold a Bachelor's degree in a relevant field and have 3–5 years in retail operations or business analysis. Knowledge of Lean Six Sigma and operational tools like ERP and Power BI is preferred. The position offers a permanent contract within a dynamic team.
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