AAA Cooper Transportation, founded in 1955, is an asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.

Essential Duties and Responsibilities:

* Respond professionally to customer inquiries via phone and email timely.

* Investigate non-serviced pickup requests and delayed delivery shipments.

* Pro-actively review account information for possible non-compliance and resolution, collaborate with Service Center personnel and other team members.

* Understand operating and data transmission requirements of the assigned account.

* Track and follow up on delayed or disrupted services.

* Application of ...