What will your day look like?

As a Director, you will operate at the intersection of strategic vision, client leadership, and team development, often overseeing multiple engagements simultaneously. Your responsibilities will encompass:

• Serving as the primary strategic client lead for key accounts, owning executive relationships, understanding their long‑term vision, and proactively identifying opportunities for value creation, acting as a trusted advisor to C‑suite executives, and providing thought leadership and strategic guidance on complex customer challenges, with a particular emphasis on loyalty, CX, and CRM.
• Driving business development efforts, including identifying new opportunities, leading proposal development, and securing new engagements and account growth within your portfolio.
• Leading the overall design and delivery of large‑scale, complex strategy engagements, ensuring successful outcomes, client satisfaction, and adheren...