Description

Strategy Director

At Citizens, we’re more than a bank — we’re a team of forward-thinking professionals committed to helping our customers, colleagues, and communities reach their full potential.


The Strategy Director plays a critical role in bridging business and technology, translating strategic priorities into actionable execution plans, and ensuring alignment with enterprise objectives and measurable outcomes. This role drives day-to-day operational execution while contributing to longer-term strategic planning across Commercial Operations.


This individual partners closely with senior leadership to support business growth, optimize performance, and advance innovation, including automation and AI-driven initiatives.


Primary Responsibilities


+ Develop, implement, and monitor business strategies, ensuring performance is measured and outcomes are effectively tracked

+ Translat...