12 Month Contract With A Local Authority Job Purpose To provide strategic and operational support across governance, performance, complaints, and service improvement functions within the Children & Education Directorate. The postholder will play a key role in supporting the delivery of strategic priorities, ensuring effective governance arrangements, promoting continuous improvement, and helping to maintain high standards of accountability, compliance, and service delivery. Key Responsibilities Support the coordination and delivery of strategic projects, governance activities, and directorate priorities. Assist in the management and monitoring of complaints, feedback, and enquiries, ensuring learning is captured and used to drive service improvement. Prepare, review, and quality assure reports, briefings, presentations, and governance documentation for senior leaders, elected members, committees, and other stakeholders. Support Member liaison activities and contribute to the preparatio...