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🥝 Student Receivables Specialist

Pacific Lutheran University | Tacoma, United States | Posted June 17, 2026

Job Description

General Description:

The Receivables Specialist is responsible for all collections activity relating to past due and delinquent student accounts, and third party funded loan programs. This includes using all available resources, negotiating payment arrangements, initiating appropriate collection action, utilizing skip-tracing methods and maintaining collection files. This position also assists in the processing of monthly student billing, third party invoicing, refund processing, and other accounts receivable and cashiering duties. Reports to the Director of Financial Operations. Essential Functions and Responsibilities:

  • Student Account Collections and Management
    Manage, collect, and resolve all matters related to students’ outstanding balances.
    Contact students via phone, email, and written correspondence.
    Counsel students on available payment options.
    Negotiate, establish, monitor, and collect on promissory notes.
    Ensure timely follo...
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