**B2B Customer Service Supervisor – Hybrid**

**Medellín, Antioquia, Colombia**

**Come build something that matters.**

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

**The Job:**

As a **B2B Customer Service Supervisor,** you’ll be part of our Customer Service team working as a hybrid employee. You’ll get to:

• Monitors the team’s performance and coaches associates to improve KPIs while looking after the service level and value provided to our callers.

• Works cooperatively with other supervisors.
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