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🥝 Supervisor of Customer Service

Graybar | Birmingham, United States | Posted June 10, 2026

Job Description

Make a difference.

As a Supervisor Customer Service, you will oversee a team to ensure our customers are receiving the best service possible.

**In this role you will:**

+ Supervise a customer service department, including assigning and reviewing the work of others
+ Establish department work procedures, prepare schedules, and expedite workflow of purchase orders
+ Train and develop employees
+ Ensure every customer experience is top notch in quality
+ Collaborate with branch team to grow sales
+ Recommend transfers, promotions, increases, and terminations

**What you bring to the table:**

+ Strong communication skills
+ A passion for customer service
+ Supervisory and leadership skills
+ Ability to handle a variety of customer situations with enthusiasm and tact
+ 2+ years experience preferred
+ 2 year or 4 year degree preferred

Shift and Hours: Monday - Friday, 8:00am - 5:00pm.

Compensation Det...

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