Job Description
TITLE: Support Analyst
TYPE: Contract
LOCATION: Philadelphia, PA
ONSITE/REMOTE/HYBRID: 100% onsite with travel between multiple campuses and offsite locations
START DATE: June 2026
SHIFT: Monday – Friday, standard business hours
We are seeking a Support Analyst I to provide frontline technical support for end-user devices, hardware, software, and related systems within a fast-paced enterprise environment. This role serves as the first point of contact for technical support issues and is responsible for delivering high-quality customer service while resolving Tier 1 technical problems and escalating more advanced issues when necessary. The ideal candidate will possess strong troubleshooting skills, experience supporting desktop and peripheral technologies, and the ability to work effectively both independently and ...