Description
MULTIPLE POSITIONS AVAILABLE

Employer: AMAZON.COM SERVICES LLC
Offered Position: Support Engineer II-Ext
Job Location: New York, New York
Job Number: AMZ9675564

Position Responsibilities:

Own and resolve customer raised product related usage challenges and defects. Design and build proactively identified tools and mechanisms. Provide advanced and proactive support by utilizing deep technical expertise and advanced problem-solving for critical programmatic advertising ecosystem via specialized technical solutions to our customers. Automate standard procedures through scripting and data APIs to analyze high-volume transaction data, Develop standard operating procedures (SOPs) and internal dashboards to scale service quality. Serve as an escalation point, owning resolution of the most complex, cross organizational issues.

40 hours / week, 8:00am-5:00pm, Salary Range: $150,550/year to $183,900/year.

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