Company Overview Techedge Solution Private Limited is a customer-focused IT services company specializing in IT Staffing, Data Center Operations, Enterprise Technology Support, and Digital Workforce Solutions across Asia and the Middle East. Job Summary As a Factory Information System (FIS) Line Support Engineer, you will join a rotating shift team providing first-level technical support to maintain IT service uptime, ensure machine connectivity, monitor application performance, manage data transfers, and update operational reports. You will handle incident tracking, escalation, and resolution for FIS applications, networking, databases, servers, and information security compliance to support a safe, efficient production environment. Responsibilities Provide 24/7 shift support to maintain uninterrupted factory IT operations, including nights, weekends, and holidays as scheduled Receive and process service requests following established procedures to ensure timely handling Identify and ...