Worldwide Grocery Stores Tech, Point of Sale Checkout And Payments Systems (PCAPS) team is seeking an experienced Support Engineer to join our team. In this role, you will be a technical leader within the organization, influencing technical strategy while setting standards for the organization and other support engineers. You'll drive complex technical solutions across teams and play a key role in shaping the organization's support capabilities and operational excellence strategy.

Key job responsibilities
- Serve as a technical leader within the organization, setting standards and best practices.
- Lead and drive resolution of highly complex production issues.
- Influence organizational technical decisions.
- Partner with leadership to guide career growth of team members.
- Lead support retrospectives and author Corrections of Error (COEs).
- Drive systematic improvements to product/system performance and availability.
- Proactively identify and exe...