Dubai Municipality is seeking to appoint a Support Officer to provide administrative and operational support, ensuring efficient coordination of internal processes and effective service delivery.

Key Responsibilities

• Receive and coordinate suggestions, complaints, reports, and grievances, and follow up with concerned parties to ensure appropriate resolution
• Prepare analytical and periodic reports on performance, outcomes, and key activities
• Support the implementation of communication and stakeholder engagement plans
• Coordinate and document meetings, and follow up on resulting decisions and recommendations
• Maintain accurate records of incoming and outgoing correspondence in accordance with approved procedures
• Contribute to the development and update of internal guidelines and awareness materials
• Support knowledge management activities, including documentation, classification, and archiving ...