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🥝 Support Specialist

Vista | Auckland, New Zealand | Posted April 12, 2026

Job Description

As a Support Specialist in our Auckland team, your mission is to become an expert in Vista Group software, playing a key role in customer service and technical support.

This is a fast-paced role where you will prioritize multiple tasks, troubleshoot effectively, and provide excellent communication to internal and external stakeholders.

We'd expect you to be a self-starter, needing to seek guidance or instruction infrequently. We'd like to see you starting to practice some basic leadership capabilities, and readily taking proactive measures to prevent software issues. You will consistently achieve business goals and metrics successfully, promptly, and accurately.

About the role

  • Investigate, track, find solutions, and resolve support issues and questions
  • Test solutions before deploying to production, understand program code and error logs, and log software bugs, in collaboration with clients, team members, vendors, and third parties around th...
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